LEGAL REFERENCE

Your Privacy Matters to Us

We built atm288 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia Compliant
Tour the Lobby Read FAQ
atm288 Your Privacy Matters to Us

How We Handle Your Information

When you join atm288, we collect information needed to verify your identity, process deposits through DANA, OVO, GoPay and QRIS, and keep your account secure. We use encryption and industry-standard protocols to protect your data. Your payment details are never shared with third parties without your consent. We comply with data protection laws in supported regions and retain your information only as

long as necessary to provide our service and meet legal obligations.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Account Settings Review and update your personal information, communication preferences and privacy settings directly from your account dashboard.
Data Requests Request a copy of your data, ask for corrections or explore your rights under local privacy laws by contacting our compliance team.
EDITORIAL CLARITY

Why Your Privacy Is Secure With Us

Encryption Standard

All account data and payment transactions use SSL/TLS encryption, the same standard trusted by banks and financial institutions worldwide.

No Third-Party Sales

We never sell your personal information to advertisers, data brokers or unrelated companies. Your data stays yours.

Regular Audits

Our security practices are reviewed regularly to ensure compliance with data protection standards and emerging threats.

Payment Isolation

DANA, OVO, GoPay and QRIS transactions are processed through secure payment gateways separate from your account profile.

Transparent Logging

We maintain clear records of how your data is accessed and used, available to you upon request.

Incident Response

If a security issue occurs, we notify affected users promptly and take immediate steps to prevent further exposure.

Consistency Across Our Platform

Same Standards EverywhereWhether you're on desktop, mobile or tablet, your privacy protections remain identical across all atm288 entry points.
Unified Account SecurityYour login credentials, two-factor authentication and session data follow the same encryption rules on every device.
Consistent Payment HandlingDANA, OVO, GoPay and QRIS deposits are processed with the same security protocols regardless of where you initiate them.
Synchronized PreferencesPrivacy and communication settings you adjust in one place automatically sync across your entire account.
Unified Data RetentionWe apply the same data-keeping rules to all your information, whether it's account history, transaction records or profile details.
Consistent ComplianceOur privacy practices meet the same legal standards in all supported regions where atm288 operates.
Single Privacy PolicyThis policy applies uniformly to every user, every device and every payment method on the atm288 platform.
PLATFORM SNAPSHOT

What Defines Our Privacy Approach

Minimal Collection We ask only for information essential to verify your identity...
Clear Consent Before we use your data in any new way, we...
Easy Deletion Request account closure and we'll delete your personal data within...
No Tracking Ads We don't use your account data to build advertising profiles...
Transparent Updates When we change this privacy policy, we notify you in...
Local Compliance Our privacy practices align with data protection laws in Indonesia...

Privacy Questions Answered

We collect your name, email, phone number, date of birth and identity verification details when you open an account. We also record your DANA, OVO, GoPay and QRIS transaction history, login activity and account preferences to keep your account secure and functional.

We delete most personal information within 30 days of account closure. However, we retain transaction records, identity verification documents and payment history for the period required by Indonesian financial regulations and anti-money-laundering laws.

Yes. Contact our support team at [email protected] and request a data export. We'll provide your account information, transaction history and any other personal data we hold in a standard format within 14 days.

No. Your payment details are processed only by our secure payment gateway and the payment provider you choose. We never share your payment information with unrelated third parties, advertisers or data brokers.

We monitor our systems continuously for security threats. If a breach occurs, we notify affected users immediately, explain what information was exposed and outline steps we've taken to prevent future incidents.

We use cookies to keep you logged in, remember your preferences and prevent fraud. We don't use tracking pixels or third-party cookies to build advertising profiles or sell your browsing behaviour to marketers.

Yes. Every marketing email includes an unsubscribe link. You can also adjust your communication preferences in your account settings to control what types of messages you receive from us.